FAQ 2018-03-23T21:48:30+00:00
What are OEM keys? 2018-03-22T11:50:23+00:00

Definition of OEM:
The term, OEM (original equipment manufacturer) refers to companies that make products for others to repackage and sell. Resellers buy OEM products in bulk, minus the costly retail packaging that comes with individually sold units. The product itself is essentially the same as its more expensive, retail-packaged sibling. OEM products are used in many industries, but are perhaps most prevalent in electronics.

Do I need to do a fresh install? 2018-03-22T11:50:06+00:00

Yes. We provide download links and information on how to do a fresh install. These are NOT upgrades keys.

Do you offer refunds? 2018-04-08T07:51:15+00:00

Yes we do offer refunds. If on a rare occasion the key fails to work and you don’t want a replacement key.

You will need to provide a valid screen shot of the error code. Once we issue the refund the key/s WILL be reported for deactivation.

We also take Chargebacks very seriously. Once a chargeback has been submitted we will report the key as stolen to Microsoft. We will also report your IP address to the credit card company. We will also take legal action to recover the costs we loose.

Are the keys stand alone keys? 2018-03-22T11:49:27+00:00

Yes all keys are stand alone keys.

What payment methods do you accept? 2018-03-22T11:49:06+00:00

We accept Paypal as payment. You don’t need a paypal account to make payment, you can use a debit or credit card.

Installation 2018-03-22T11:48:37+00:00

All Windows Office Keys require Phone Verification.  We supply details on how to do this along with your key.

Windows 10 Pro & Windows 8.1 Pro Keys require a fresh install. We supply details on how to do this along with your key.

How do you deliver the key? 2018-03-22T11:48:19+00:00

The key and instruction’s will be delivered to your Paypal email address (24 hours or less)

Will the key allow product updates? 2018-03-22T11:47:50+00:00

Yes the key will

Is this a trial key? 2018-03-22T11:47:06+00:00

No this is NOT a trial key. The key will last forever.

Are the Windows keys genuine? 2018-03-22T11:46:43+00:00

Yes the keys are sourced from Microsoft resellers

How long before I receive my windows key? 2018-03-22T11:46:14+00:00

Your key is delivered instantly to your account email. You will also have access to downlinks and a installation guide. Please click return to merchant after making payment.

I have not received my key? 2018-03-22T11:45:03+00:00

Please check your spam folder. You are emailed the key and instructions Instantly after payment. You should also be redirected to your account after making payment.

If you still have not received a email please contact us at support@keystoreonline.com